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Providing local expertise and the power of choice is the Brightway difference.

Welcome to Brightway, The Pihl Agency

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Shining Sun Providing our customers with high levels of service.

Jim Pihl
Jim Pihl Agency Owner

Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

    Jim Pihl Agency Owner
    Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. He's been a Jacksonville resident for more than 10 years, and has been with Brightway for just as long. He is a graduate of Lone Star College. A sports fanatic at heart, Josh’s favorite part of being a Brightway Insurance Agent is working with his teammates.

    Josh Hicks Insurance Specialist
    Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. He's been a Jacksonville resident for more than 10 years, and has been with Brightway for just as long. He is a graduate of Lone Star College. A sports fanatic at heart, Josh’s favorite part of being a Brightway Insurance Agent is working with his teammates.

  • Ali Calarese
    Ali Calarese Customer Service
    Ali Calarese Customer Service
    Ali Calarese
    Ali Calarese Customer Service

Yellow Sun Shine Our reputation says it all.


  • Brightway Insurance Mandarin is great! Always helpful, informed and willing to go the extra mile to get me the most effective coverage at the best value... very professional and patient and willing to answer questions... and always keeps their promise to get back promptly to me when asked.

    John 

  • Jim and his team happen to be the best insurance professionals I have dealt with in my 70 years of being a consumer! 

    Jake R.

Yellow Sun Shine More choice. More convenience. More confidence.


Yellow Sun Shine Visit us today.


Give us a Call
904-262-2886
Our Office

10991 San Jose Blvd Suite 4
Jacksonville, FL 32223

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Hours of Operation

Monday: 8:30 a.m. to 5 p.m.
Tuesday: 8:30 a.m. to 5 p.m.
Wednesday: 8:30 a.m. to 5 p.m.
Thursday: 8:30 a.m. to 5 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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