We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Providing our customers with high levels of service.

Richard Miller
Richard Miller Agency Owner

Richard began his long career in the insurance industry with large, national companies where he specialized in selling Life Insurance for more than 20 years. When he was ready to provide a more personalized experience, he opened Brightway in Neptune Beach and has been serving the beaches for over 14 years. As a Brightway Agency Owner, he feels grateful for the opportunity to build toward his retirement while securing a legacy for his children.

Richard and his wife Laura have been married for more than 38 years and have nine children. In his spare time, he enjoys singing in his church choir. He also occasionally sings as a cantor at weddings and funerals.

  • Richard Miller
    Richard Miller Agency Owner

    Richard began his long career in the insurance industry with large, national companies where he specialized in selling Life Insurance for more than 20 years. When he was ready to provide a more personalized experience, he opened Brightway in Neptune Beach and has been serving the beaches for over 14 years. As a Brightway Agency Owner, he feels grateful for the opportunity to build toward his retirement while securing a legacy for his children.

    Richard and his wife Laura have been married for more than 38 years and have nine children. In his spare time, he enjoys singing in his church choir. He also occasionally sings as a cantor at weddings and funerals.

    Richard Miller Agency Owner
    Richard Miller
    Richard Miller Agency Owner

    Richard began his long career in the insurance industry with large, national companies where he specialized in selling Life Insurance for more than 20 years. When he was ready to provide a more personalized experience, he opened Brightway in Neptune Beach and has been serving the beaches for over 14 years. As a Brightway Agency Owner, he feels grateful for the opportunity to build toward his retirement while securing a legacy for his children.

    Richard and his wife Laura have been married for more than 38 years and have nine children. In his spare time, he enjoys singing in his church choir. He also occasionally sings as a cantor at weddings and funerals.

  • Carmen Staton
    Carmen Staton Insurance Agent

    Originally from Cincinnati, OH, Carmen graduated from New Richmond High School and is working towards her Bachelor’s degree in Business and Marketing at Florida State College at Jacksonville. She moved to Florida with her family four years ago.

    Carmen brings three years of banking experience to her role as a producer here at Brightway. Here she shares her knowledge of policies and coverages to help her clients find the most competitive prices.

    Carmen is a self-proclaimed amateur horror movie critic who owns an ever-growing collection of over 700 DVDs. Her favorite weekend hobby is playing video games with her fiancé, hanging out at the beach, painting, or playing with her dog, Rocky, or cat, Pepper.

    Carmen Staton Insurance Agent
    Carmen Staton
    Carmen Staton Insurance Agent

    Originally from Cincinnati, OH, Carmen graduated from New Richmond High School and is working towards her Bachelor’s degree in Business and Marketing at Florida State College at Jacksonville. She moved to Florida with her family four years ago.

    Carmen brings three years of banking experience to her role as a producer here at Brightway. Here she shares her knowledge of policies and coverages to help her clients find the most competitive prices.

    Carmen is a self-proclaimed amateur horror movie critic who owns an ever-growing collection of over 700 DVDs. Her favorite weekend hobby is playing video games with her fiancé, hanging out at the beach, painting, or playing with her dog, Rocky, or cat, Pepper.

  • Thomas Satchell
    Thomas Satchell Insurance Agent

    Thomas was born in Atlantic City, N.J. but grew up locally in Jacksonville Beach. He graduated from Duncan U. Fletcher High School then attended college at Florida State College at Jacksonville. Prior to joining Brightway, Thomas played professional soccer and worked in the service industry.

    Thomas initially joined the Brightway team as he admires the high level of integrity demonstrated daily by his Agency Owner, Richard Miller.  While serving as a Brightway agent, Thomas takes the time to educate his clients on their insurance coverage and needs.

    Thomas and his lovely wife Monica recently welcomed a new bundle of joy, Scarlett Marie. In his spare time, he enjoys fishing and hitting the gun range. He also coaches soccer and attends St. John the Baptist Catholic Church.

    Thomas Satchell Insurance Agent
    Thomas Satchell
    Thomas Satchell Insurance Agent

    Thomas was born in Atlantic City, N.J. but grew up locally in Jacksonville Beach. He graduated from Duncan U. Fletcher High School then attended college at Florida State College at Jacksonville. Prior to joining Brightway, Thomas played professional soccer and worked in the service industry.

    Thomas initially joined the Brightway team as he admires the high level of integrity demonstrated daily by his Agency Owner, Richard Miller.  While serving as a Brightway agent, Thomas takes the time to educate his clients on their insurance coverage and needs.

    Thomas and his lovely wife Monica recently welcomed a new bundle of joy, Scarlett Marie. In his spare time, he enjoys fishing and hitting the gun range. He also coaches soccer and attends St. John the Baptist Catholic Church.

  • Dominic Miller
    Dominic Miller Insurance Agent

    Dominic was born and raised in Jacksonville, Fla. and graduated from Duncan U. Fletcher High School. He then attended Berry College in Georgia where he double majored in Economics and Finance.

    Prior to joining Brightway, Dominic worked for AmerisBank as a Credit Analyst. As a Brightway agent, Dominic is most excited for the opportunity to help individuals in the community where he grew up. He's also excited to continue to grow his business network in the Jacksonville area.

    Dominic comes from a large family with eight siblings. Richard Miller, the Agency Owner of Brightway, The Miller Agency, is Dominic’s dad and  he hopes to one day run the Agency in his father's footsteps.

    In his spare time, Dominic attends local trivia events, plays pickup basketball, and loves to golf.

    Dominic Miller Insurance Agent
    Dominic Miller
    Dominic Miller Insurance Agent

    Dominic was born and raised in Jacksonville, Fla. and graduated from Duncan U. Fletcher High School. He then attended Berry College in Georgia where he double majored in Economics and Finance.

    Prior to joining Brightway, Dominic worked for AmerisBank as a Credit Analyst. As a Brightway agent, Dominic is most excited for the opportunity to help individuals in the community where he grew up. He's also excited to continue to grow his business network in the Jacksonville area.

    Dominic comes from a large family with eight siblings. Richard Miller, the Agency Owner of Brightway, The Miller Agency, is Dominic’s dad and  he hopes to one day run the Agency in his father's footsteps.

    In his spare time, Dominic attends local trivia events, plays pickup basketball, and loves to golf.

  • Amber Maddox
    Amber Maddox Office Manager

    Amber was born and raised in Callahan, FL. She graduated from West Nassau High School and went on to earn to her Associate Degree from Florida State College at Jacksonville. She is currently finishing her Bachelors of Fine Arts from the University of North Florida.

    Amber started her insurance career fresh out of high school in 2008 when she went to work for the Brightway Home Office. During her time there, she served as a CSR,  then a Team Lead in QA, Administration, Customer Service, and Renewals before moving on to a position as Office Manager at Brightway, The Miller Agency. Throughout her experiences in different roles with Brightway, Amber has enjoyed building trusting and lasting relationships with colleagues and clients.

    She spends all of her spare time with friends, hanging at the beach, hosting her bi-weekly book club, loving on her pup, Zoe, going on road trips, and exploring new museums and galleries.

    Amber Maddox Office Manager
    Amber Maddox
    Amber Maddox Office Manager

    Amber was born and raised in Callahan, FL. She graduated from West Nassau High School and went on to earn to her Associate Degree from Florida State College at Jacksonville. She is currently finishing her Bachelors of Fine Arts from the University of North Florida.

    Amber started her insurance career fresh out of high school in 2008 when she went to work for the Brightway Home Office. During her time there, she served as a CSR,  then a Team Lead in QA, Administration, Customer Service, and Renewals before moving on to a position as Office Manager at Brightway, The Miller Agency. Throughout her experiences in different roles with Brightway, Amber has enjoyed building trusting and lasting relationships with colleagues and clients.

    She spends all of her spare time with friends, hanging at the beach, hosting her bi-weekly book club, loving on her pup, Zoe, going on road trips, and exploring new museums and galleries.

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904-372-2900

Our Office

1552 Atlantic Blvd
Neptune Beach, FL 32266

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Hours of Operation

Monday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 5 p.m.
Wednesday: 9 a.m. to 5 p.m.
Thursday: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

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