We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Welcome to Brightway, The Kropfelder Agency

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Shining Sun A more personal way to shop insurance.


Brightway, The Kropfelder Agency is led by veteran businessman, Gene Kropfelder.

A Gaston County resident for more than a decade, Gene is invested in his community, volunteering his time as a youth soccer coach.  

Gene and the team at Brightway, The Kropfelder Agency are pleased to offer superior service and value for all your insurance needs. 

Shining Sun Providing our customers with high levels of service.

Gene  Kropfelder
Gene Kropfelder Agency Owner

Gene has lived in Belmont, NC for more than a decade. He holds a Master of Business Administration from Northwestern University’s Kellogg School of Management and a Bachelor of Science from North Carolina State University. He volunteers as a youth soccer coach in his community and says the pride of his life is his 15-year-old daughter, Layne. 

Gene has a background in continuous improvement as it relates to meeting customers' needs and exceeding their expectations.  Since receiving his MBA his focus has been on the insurance, operations, and banking sectors in the area where he held senior level roles. He looks forward to offering expert counsel, more choice, and total protection through Brightway to his neighbors in the Charlotte Region. Give him a call today at (704) 566-0400.

 

  • Gene  Kropfelder
    Gene Kropfelder Agency Owner

    Gene has lived in Belmont, NC for more than a decade. He holds a Master of Business Administration from Northwestern University’s Kellogg School of Management and a Bachelor of Science from North Carolina State University. He volunteers as a youth soccer coach in his community and says the pride of his life is his 15-year-old daughter, Layne. 

    Gene has a background in continuous improvement as it relates to meeting customers' needs and exceeding their expectations.  Since receiving his MBA his focus has been on the insurance, operations, and banking sectors in the area where he held senior level roles. He looks forward to offering expert counsel, more choice, and total protection through Brightway to his neighbors in the Charlotte Region. Give him a call today at (704) 566-0400.

     

    Gene Kropfelder Agency Owner
    Gene  Kropfelder
    Gene Kropfelder Agency Owner

    Gene has lived in Belmont, NC for more than a decade. He holds a Master of Business Administration from Northwestern University’s Kellogg School of Management and a Bachelor of Science from North Carolina State University. He volunteers as a youth soccer coach in his community and says the pride of his life is his 15-year-old daughter, Layne. 

    Gene has a background in continuous improvement as it relates to meeting customers' needs and exceeding their expectations.  Since receiving his MBA his focus has been on the insurance, operations, and banking sectors in the area where he held senior level roles. He looks forward to offering expert counsel, more choice, and total protection through Brightway to his neighbors in the Charlotte Region. Give him a call today at (704) 566-0400.

     

  • Cindy Miller
    Cindy Miller Insurance Agent

    Cindy has amassed a great deal of experience, knowledge, and insight over the years to help customers with all of their insurance needs.  She began her career with Watson Insurance as a personal accounts manager and sales agent where she worked with a multitude of carriers to ensure her clients were taken care of and adequately protected.  In addition, she worked for Allen Tate Insurance Services where she networked in the community and helped new and existing homeowners by getting to know them, understanding their needs, and making their goals her goals!

    Outside of the office, Cindy is very involved with her family and the surrounding community.  She lives in Cramer Mountain with her husband, Rush, and her son Hunter.  She enjoys being active in the CMIC (Cramer Mountain investment Club) and watching Hunter excel at golf and other sports at Cramerton Middle School!

    Cindy is a pillar of the community and we are so excited to have her as a principal and account manager within Brightway Insurance.  Please give her a call at 704-869-2705 to discuss how she can help you.

    Cindy Miller Insurance Agent
    Cindy Miller
    Cindy Miller Insurance Agent

    Cindy has amassed a great deal of experience, knowledge, and insight over the years to help customers with all of their insurance needs.  She began her career with Watson Insurance as a personal accounts manager and sales agent where she worked with a multitude of carriers to ensure her clients were taken care of and adequately protected.  In addition, she worked for Allen Tate Insurance Services where she networked in the community and helped new and existing homeowners by getting to know them, understanding their needs, and making their goals her goals!

    Outside of the office, Cindy is very involved with her family and the surrounding community.  She lives in Cramer Mountain with her husband, Rush, and her son Hunter.  She enjoys being active in the CMIC (Cramer Mountain investment Club) and watching Hunter excel at golf and other sports at Cramerton Middle School!

    Cindy is a pillar of the community and we are so excited to have her as a principal and account manager within Brightway Insurance.  Please give her a call at 704-869-2705 to discuss how she can help you.

  • Scot Hughes AIC, AIS
    Scot Hughes AIC, AIS Insurance Agent

    Scot is a licensed insurance agent who has lived in the Gastonia area for 14 years. He’s excited to be offering more choice and expert counsel to his neighbors in North Carolina.

    He holds a Bachelor’s degree from UNC Wilmington, and has earned the professional designations Associate in Claims, and Associate in Insurance Services. He has over 20 years of combined claims and agency experience, and has worked for several well-known insurance carriers.

    In his spare time, Scot enjoys the outdoors and spending time with family. He also enjoys cooking and likes sourcing his ingredients from local businesses.  He gives back to his community as a student mentor for Gaston County Schools, and has coached youth sports. He also serves as a Committee Chair and leader for the Boy Scouts of America.

    Scot Hughes AIC, AIS Insurance Agent
    Scot Hughes AIC, AIS
    Scot Hughes AIC, AIS Insurance Agent

    Scot is a licensed insurance agent who has lived in the Gastonia area for 14 years. He’s excited to be offering more choice and expert counsel to his neighbors in North Carolina.

    He holds a Bachelor’s degree from UNC Wilmington, and has earned the professional designations Associate in Claims, and Associate in Insurance Services. He has over 20 years of combined claims and agency experience, and has worked for several well-known insurance carriers.

    In his spare time, Scot enjoys the outdoors and spending time with family. He also enjoys cooking and likes sourcing his ingredients from local businesses.  He gives back to his community as a student mentor for Gaston County Schools, and has coached youth sports. He also serves as a Committee Chair and leader for the Boy Scouts of America.

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704-566-0400
Our Office

3826 South New Hope Road, Suite 3
Gastonia, NC 28056

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