We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Welcome to Brightway, The Pihl Agency

Talk to an Agent icon New to us? Talk to an Agent 904-262-2886

Current policy Holder Icon Current Policyholder? 888-254-5014

Shining Sun A more personal way to shop insurance.


Here at Brightway, The Pihl Agency, our mission is to provide the best insurance-buying experience and service available. For us, that means being trusted industry experts in the community and providing you with the most choice in insurance companies. 

Our team is led by Jim Pihl, a Jacksonville native who specializes in finding the best Home and Auto coverages for those in his community and the surrounding area. As a team, we take the time to develop a relationship with you that helps us to really understand your needs.

If we can answer any questions about Home, Auto, Life or other types of insurance, stop by or give us a call.

Shining Sun Providing our customers with high levels of service.

Jim Pihl
Jim Pihl Agency Owner

Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

    Jim Pihl Agency Owner
    Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. Originally from Texas, he has made Clay County his home for several years.

    Josh Hicks Insurance Specialist
    Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. Originally from Texas, he has made Clay County his home for several years.

  • Courtney Przepasniak
    Courtney Przepasniak Insurance Specialist

    Courtney is a insurance producer at Brightway, The Pihl Agency in Mandarin. She is a fantastic resource to help you navigate your insurance needs, whether simple or complex. Please give her a call so you can get the coverage you need at a price you want.

    Courtney Przepasniak Insurance Specialist
    Courtney Przepasniak
    Courtney Przepasniak Insurance Specialist

    Courtney is a insurance producer at Brightway, The Pihl Agency in Mandarin. She is a fantastic resource to help you navigate your insurance needs, whether simple or complex. Please give her a call so you can get the coverage you need at a price you want.

Yellow Sun Shine Our reputation says it all.


  • Brightway Insurance Mandarin is great! Always helpful, informed and willing to go the extra mile to get me the most effective coverage at the best value... very professional and patient and willing to answer questions... and always keeps their promise to get back promptly to me when asked.

    John 

  • Jim and his team happen to be the best insurance professionals I have dealt with in my 70 years of being a consumer! 

    Jake R.

Yellow Sun Shine More choice. More convenience. More confidence.


Yellow Sun Shine Visit us today.


Give us a Call
904-262-2886
Our Office

10991 San Jose Blvd Suite 4
Jacksonville, FL 32223

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Hours of Operation

Monday: 8:30 a.m. to 5 p.m.
Tuesday: 8:30 a.m. to 5 p.m.
Wednesday: 8:30 a.m. to 5 p.m.
Thursday: 8:30 a.m. to 5 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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