We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Providing our customers with high levels of service.

Richard Miller
Richard Miller Agency Owner

Richard Miller opened Brightway, The Miller Agency in 2007 with over 20 years of experience in the Property & Casualty industry.  Richard chose to partner with Brightway because it offered him the opportunity to build his own business while feeling proud of his daily work that directly benefits his clients.

Richard graduated from Pontifical College Josephinum in Columbus, Ohio with a Bachelor of Arts in Religious Studies. He found joy in singing in church choir from a young age and continues to participate in choir activities like singing for local nursing homes or serving as cantor for weddings and funerals. Richard has been married for 37 years to his wife, Laura, and they have nine children.

Richard proudly opens the door to his agency every morning knowing that he is working towards building a legacy for his children.

  • Richard Miller
    Richard Miller Agency Owner

    Richard Miller opened Brightway, The Miller Agency in 2007 with over 20 years of experience in the Property & Casualty industry.  Richard chose to partner with Brightway because it offered him the opportunity to build his own business while feeling proud of his daily work that directly benefits his clients.

    Richard graduated from Pontifical College Josephinum in Columbus, Ohio with a Bachelor of Arts in Religious Studies. He found joy in singing in church choir from a young age and continues to participate in choir activities like singing for local nursing homes or serving as cantor for weddings and funerals. Richard has been married for 37 years to his wife, Laura, and they have nine children.

    Richard proudly opens the door to his agency every morning knowing that he is working towards building a legacy for his children.

    Richard Miller Agency Owner
    Richard Miller
    Richard Miller Agency Owner

    Richard Miller opened Brightway, The Miller Agency in 2007 with over 20 years of experience in the Property & Casualty industry.  Richard chose to partner with Brightway because it offered him the opportunity to build his own business while feeling proud of his daily work that directly benefits his clients.

    Richard graduated from Pontifical College Josephinum in Columbus, Ohio with a Bachelor of Arts in Religious Studies. He found joy in singing in church choir from a young age and continues to participate in choir activities like singing for local nursing homes or serving as cantor for weddings and funerals. Richard has been married for 37 years to his wife, Laura, and they have nine children.

    Richard proudly opens the door to his agency every morning knowing that he is working towards building a legacy for his children.

  • Carmen Staton
    Carmen Staton Insurance Agent

    Originally from Cincinatti OH, Carmen Staton has now called Florida home for three years. Carmen comes to Brightway with a background in banking and is hoping her superb customer service skills help her create lasting client relationships.

    She is currently enrolled in Florida State College at Jacksonville working towards her bachelor’s degree in Business and Marketing. When not busy at Brightway, The Miller Agency, Carmen enjoys spending time with her boyfriend, hanging out at the beach with her dog and finding new horror movies to add to her huge DVD collection.

    Carmen Staton Insurance Agent
    Carmen Staton
    Carmen Staton Insurance Agent

    Originally from Cincinatti OH, Carmen Staton has now called Florida home for three years. Carmen comes to Brightway with a background in banking and is hoping her superb customer service skills help her create lasting client relationships.

    She is currently enrolled in Florida State College at Jacksonville working towards her bachelor’s degree in Business and Marketing. When not busy at Brightway, The Miller Agency, Carmen enjoys spending time with her boyfriend, hanging out at the beach with her dog and finding new horror movies to add to her huge DVD collection.

  • Thomas Satchell
    Thomas Satchell Insurance Agent

    Raised in Jacksonville Beach, Fla., Thomas Satchell is continuing to expand his network by providing clients with the knowledge and tools necessary to make informed decisions about their insurance needs. He believes that bringing a sense of integrity to the job is key for attaining success. Prior to working at Brightway, The Miller Agency, Thomas attended Florida State College at Jacksonville and worked in the hospitality industry.

    When not busy at work, Thomas enjoys both coaching and playing soccer, fishing, and spending time with his wife, Monica. He stays involved in local community events and attends St. Johns the Baptist Catholic Church.

    Thomas Satchell Insurance Agent
    Thomas Satchell
    Thomas Satchell Insurance Agent

    Raised in Jacksonville Beach, Fla., Thomas Satchell is continuing to expand his network by providing clients with the knowledge and tools necessary to make informed decisions about their insurance needs. He believes that bringing a sense of integrity to the job is key for attaining success. Prior to working at Brightway, The Miller Agency, Thomas attended Florida State College at Jacksonville and worked in the hospitality industry.

    When not busy at work, Thomas enjoys both coaching and playing soccer, fishing, and spending time with his wife, Monica. He stays involved in local community events and attends St. Johns the Baptist Catholic Church.

  • Dominic  Miller
    Dominic Miller Insurance Agent

    A Florida native, Dominic Miller has deep roots in the local community and is excited to contribute to the growth of Brightway, The Miller Agency.  Dominic previously worked as a credit analyst for a local bank and enjoys the challenge of learning a new industry. He plans to continue growing his network within the community to better position himself as an expert for providing customers with more choice for their insurance needs.

    He graduated from Berry College with a double major in Economics and Finance.  When not busy at work, Dominic enjoys attending local trivia events, playing basketball at Sunshine Park, and loves to golf.

    Dominic Miller Insurance Agent
    Dominic  Miller
    Dominic Miller Insurance Agent

    A Florida native, Dominic Miller has deep roots in the local community and is excited to contribute to the growth of Brightway, The Miller Agency.  Dominic previously worked as a credit analyst for a local bank and enjoys the challenge of learning a new industry. He plans to continue growing his network within the community to better position himself as an expert for providing customers with more choice for their insurance needs.

    He graduated from Berry College with a double major in Economics and Finance.  When not busy at work, Dominic enjoys attending local trivia events, playing basketball at Sunshine Park, and loves to golf.

  • Amber Maddox
    Amber Maddox Office Manager

    A Florida native, Amber Maddox has the unique experience of previously working at Brightway’s corporate office and now leads Brightway, The Miller Agency as Office Manager. With over 12 years of insurance experience, Amber prioritizes building a trusting and lasting relationship with each client.

    Amber is currently finishing her Bachelor of Fine Arts degree in Ceramics at the University of North Florida. When not busy at work or school, you’ll find Amber at a new museum or art gallery, on a road trip or just spending time at the beach. She also volunteers throughout the year for events focused on bringing art to the community.

    Amber Maddox Office Manager
    Amber Maddox
    Amber Maddox Office Manager

    A Florida native, Amber Maddox has the unique experience of previously working at Brightway’s corporate office and now leads Brightway, The Miller Agency as Office Manager. With over 12 years of insurance experience, Amber prioritizes building a trusting and lasting relationship with each client.

    Amber is currently finishing her Bachelor of Fine Arts degree in Ceramics at the University of North Florida. When not busy at work or school, you’ll find Amber at a new museum or art gallery, on a road trip or just spending time at the beach. She also volunteers throughout the year for events focused on bringing art to the community.

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Give us a Call

904-372-2900

Our Office

1552 Atlantic Blvd
Neptune Beach, FL 32266

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Hours of Operation

Monday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 5 p.m.
Wednesday: 9 a.m. to 5 p.m.
Thursday: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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