We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Welcome to Brightway, The Cole Agency

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Shining Sun A more personal way to shop insurance.


At Brightway, The Cole Agency, we take a different approach to the insurance industry by providing you access to over 100 insurance companies. Having a wide variety of options enables us to find the absolute best policies for your family. Our carriers range from large, national insurance companies to regional Florida carriers. We offer all of these options with professional advice from a team of agents that knows the area and always has your best interest in mind.

Many South Florida competitors only work with a few carriers, which limits the options they can offer you. When you choose Brightway Insurance, you can rest assured that you are going to get the coverage you need at a price you can afford. Why should you have to call around town to find the lowest quotes? Don’t put yourself through all the frustration. Make one call to my team of agents to save you time and aggravation.

Shining Sun Providing our customers with high levels of service.

Chris Cole
Chris Cole Agency Owner

As the Agency Owner of Brightway, Palm Springs and Boynton Beach North, Chris is motivated to continuously improve his customers’ experiences. He joined the Brightway family in 2009, after spending 10+ years holding marketing, sales and management positions in the pharmaceutical and insurance industries. Whether obtaining better insurance coverage or lower-cost premiums for his customers, he works hard to make buying insurance easy and fun! 

Chris is happily married with two daughters and loves spending time with them. When not helping people find peace of mind through knowing their assets are protected, he enjoys giving his time to different organizations in the Palm Beach community.

  • Chris Cole
    Chris Cole Agency Owner

    As the Agency Owner of Brightway, Palm Springs and Boynton Beach North, Chris is motivated to continuously improve his customers’ experiences. He joined the Brightway family in 2009, after spending 10+ years holding marketing, sales and management positions in the pharmaceutical and insurance industries. Whether obtaining better insurance coverage or lower-cost premiums for his customers, he works hard to make buying insurance easy and fun! 

    Chris is happily married with two daughters and loves spending time with them. When not helping people find peace of mind through knowing their assets are protected, he enjoys giving his time to different organizations in the Palm Beach community.

    Chris Cole Agency Owner
    Chris Cole
    Chris Cole Agency Owner

    As the Agency Owner of Brightway, Palm Springs and Boynton Beach North, Chris is motivated to continuously improve his customers’ experiences. He joined the Brightway family in 2009, after spending 10+ years holding marketing, sales and management positions in the pharmaceutical and insurance industries. Whether obtaining better insurance coverage or lower-cost premiums for his customers, he works hard to make buying insurance easy and fun! 

    Chris is happily married with two daughters and loves spending time with them. When not helping people find peace of mind through knowing their assets are protected, he enjoys giving his time to different organizations in the Palm Beach community.

  • Philippe  Roumer
    Philippe Roumer Sales/ Renewal Specialist

    Born and raised in New Orleans, Philippe began his professional career in the financial industry working for one of the nation’s largest banks. After moving to Florida, he transitioned from banking to insurance, where he has held a variety of roles, including verifier, processor and customer service. He has also worked in rewriting and in sales. 

    Philippe joined the Brightway, Palm Springs team to continue growing professionally. He loves helping customers by sharing the knowledge he has gained from his wide range of experiences. 

    Philippe speaks English and Creole.

    Philippe Roumer Sales/ Renewal Specialist
    Philippe  Roumer
    Philippe Roumer Sales/ Renewal Specialist

    Born and raised in New Orleans, Philippe began his professional career in the financial industry working for one of the nation’s largest banks. After moving to Florida, he transitioned from banking to insurance, where he has held a variety of roles, including verifier, processor and customer service. He has also worked in rewriting and in sales. 

    Philippe joined the Brightway, Palm Springs team to continue growing professionally. He loves helping customers by sharing the knowledge he has gained from his wide range of experiences. 

    Philippe speaks English and Creole.

  • Kerry  Fletcher
    Kerry Fletcher Office Manager

    Kerry leads a team of 20 insurance professionals Chris’ two Brightway offices. She handles day-to-day operations to ensure a great customer experience, including researching, presenting and selling new insurance policies, handling renewals and rewrites, and ensuring customer payments are received. She also trains and mentors every team member to set everyone up for success. 

    With ten years’ experience in insurance, Kerry teaches insurance classes to first-time homebuyers for organizations like the Urban League of Palm Beach, Chase Bank, Wells Fargo Bank and Iberia Bank. In her spare time, she enjoys yoga and Zumba classes and loves to relax on the beach.

    Kerry Fletcher Office Manager
    Kerry  Fletcher
    Kerry Fletcher Office Manager

    Kerry leads a team of 20 insurance professionals Chris’ two Brightway offices. She handles day-to-day operations to ensure a great customer experience, including researching, presenting and selling new insurance policies, handling renewals and rewrites, and ensuring customer payments are received. She also trains and mentors every team member to set everyone up for success. 

    With ten years’ experience in insurance, Kerry teaches insurance classes to first-time homebuyers for organizations like the Urban League of Palm Beach, Chase Bank, Wells Fargo Bank and Iberia Bank. In her spare time, she enjoys yoga and Zumba classes and loves to relax on the beach.

  • Marlen Ocampo
    Marlen Ocampo Receptionist

    Marlen has a background in education, having previously held a Teacher’s Assistant position at a local preschool. Fluent in Spanish and English, she works to provide excellent service to customers in the Palm Beach area. 

    Originally from Mexico, Marlen is currently earning her Associate’s Degree at a local university. Her hobbies include reading, dancing and playing basketball.

    Marlen Ocampo Receptionist
    Marlen Ocampo
    Marlen Ocampo Receptionist

    Marlen has a background in education, having previously held a Teacher’s Assistant position at a local preschool. Fluent in Spanish and English, she works to provide excellent service to customers in the Palm Beach area. 

    Originally from Mexico, Marlen is currently earning her Associate’s Degree at a local university. Her hobbies include reading, dancing and playing basketball.

  • Damion  Brown
    Damion Brown Payments Specialist

    While working as one of the top insurance sales representatives for a local insurance competitor, Damion was recruited by Chris Cole and has been working for Brightway, Palm Springs ever since. Now, Damion puts his experience, know-how and extraordinary interpersonal skills to work for Brightway’s customers. 

    Spending his first 29 years in Jamaica, Damion earned a degree in Business Management. During his time away from work, he enjoys playing all kinds of sports. He has also trained in martial arts for more than 20 years.

    Damion Brown Payments Specialist
    Damion  Brown
    Damion Brown Payments Specialist

    While working as one of the top insurance sales representatives for a local insurance competitor, Damion was recruited by Chris Cole and has been working for Brightway, Palm Springs ever since. Now, Damion puts his experience, know-how and extraordinary interpersonal skills to work for Brightway’s customers. 

    Spending his first 29 years in Jamaica, Damion earned a degree in Business Management. During his time away from work, he enjoys playing all kinds of sports. He has also trained in martial arts for more than 20 years.

  • Dana  Lipson
    Dana Lipson Processor

    Dana has a passion for helping customers find better solutions to their problems with the goal of putting them in a better situation. She cares deeply about her customers and is attentive to their needs. She finds helping people “beyond rewarding.” 

    An animal lover, Dana’s background includes working at several area animal clinics, including Safe Harbor in Palm City. She looks forward to learning and growing with the Brightway, Palm Springs team!

    Dana Lipson Processor
    Dana  Lipson
    Dana Lipson Processor

    Dana has a passion for helping customers find better solutions to their problems with the goal of putting them in a better situation. She cares deeply about her customers and is attentive to their needs. She finds helping people “beyond rewarding.” 

    An animal lover, Dana’s background includes working at several area animal clinics, including Safe Harbor in Palm City. She looks forward to learning and growing with the Brightway, Palm Springs team!

Yellow Sun Shine Our reputation says it all.


  • Brightway managed to impress us more in a few weeks than our other agency had in eight long years. Chris Cole gave us many options as far as the best home insurance/coverage that would best suit our family and made the process very easy for us.

    Angelique M.

  • I consulted Brightway Insurance about Business liability insurance. I received top-notch personal and courteous service. They provided me with a number of options, and I was able to select the best option best for my business. Great people and excellent service provided.

    Myron C.

  • I am a Realtor in Palm Beach County and need an insurance company that I trust to recommend to my clients. All of my clients that have used them have been very. Chris is very accessible and does not brush me off to someone else just because he is the owner.

    Heather S.

  • I have personally used Brightway as well as referred several people to Chris and his team! They are great to work with.

    Christian P.

Yellow Sun Shine More choice. More convenience. More confidence.


Yellow Sun Shine Visit us today.


Give us a Call
561-727-3220
Our Office

1630 South Congress Avenue #101
Palm Springs, FL 33461

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Hours of Operation

Monday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 5 p.m.
Wednesday: 9 a.m. to 5 p.m.
Thursday: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.