We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Providing our customers with high levels of service.

Jessica Osborne
Jessica Osborne Agency Co-Owner

Born and raised in North Carolina, Jessica comes to Brightway from State Farm, where she sold insurance and gained experience as an office manager. She holds a bachelor’s in Business Management from East Carolina University in Greenville, N.C.

Jessica enjoys traveling, spending time with friends and family, attending country music concerts and taking her dog, Isabelle, for runs. She looks forward to being able to concentrate on selling great coverage that will ensure financial protection and peace of mind for her customers as a Brightway Agency Owner. 

  • Jessica Osborne
    Jessica Osborne Agency Co-Owner

    Born and raised in North Carolina, Jessica comes to Brightway from State Farm, where she sold insurance and gained experience as an office manager. She holds a bachelor’s in Business Management from East Carolina University in Greenville, N.C.

    Jessica enjoys traveling, spending time with friends and family, attending country music concerts and taking her dog, Isabelle, for runs. She looks forward to being able to concentrate on selling great coverage that will ensure financial protection and peace of mind for her customers as a Brightway Agency Owner. 

    Jessica Osborne Agency Co-Owner
    Jessica Osborne
    Jessica Osborne Agency Co-Owner

    Born and raised in North Carolina, Jessica comes to Brightway from State Farm, where she sold insurance and gained experience as an office manager. She holds a bachelor’s in Business Management from East Carolina University in Greenville, N.C.

    Jessica enjoys traveling, spending time with friends and family, attending country music concerts and taking her dog, Isabelle, for runs. She looks forward to being able to concentrate on selling great coverage that will ensure financial protection and peace of mind for her customers as a Brightway Agency Owner. 

  • JD Osborne, MBA
    JD Osborne, MBA Agency Owner

    J.D. Osborne grew up in Hamlet, North Carolina and graduated with a double major in Marketing and Management from Lenoir Rhyne University. He also completed his Masters in Business Administration from Campbell University with a Marketing concentration in 2011.  J.D. has spent his professional career in medical sales and is most excited about offering a new personal insurance opportunity to this great state.

    When JD is not working, he enjoys spending time with his girls, Jessica, Isabelle and Emma Jean, cheering on the Canes and Duke Blue Devils and his most recent hobby, playing golf. 

    JD Osborne, MBA Agency Owner
    JD Osborne, MBA
    JD Osborne, MBA Agency Owner

    J.D. Osborne grew up in Hamlet, North Carolina and graduated with a double major in Marketing and Management from Lenoir Rhyne University. He also completed his Masters in Business Administration from Campbell University with a Marketing concentration in 2011.  J.D. has spent his professional career in medical sales and is most excited about offering a new personal insurance opportunity to this great state.

    When JD is not working, he enjoys spending time with his girls, Jessica, Isabelle and Emma Jean, cheering on the Canes and Duke Blue Devils and his most recent hobby, playing golf. 

  • Marissa Roberts
    Marissa Roberts Insurance Agent

    Marissa is a Raleigh native who attended Leesville High then William Peace University to study Psychology and Criminal Justice. She joined Brightway, The Osborne Agency in November 2020 and became a licensed insurance agent since September 2021.

    As a Brightway agent, she loves having the ability to meet and work with a variety of people from all different walks of life while making a positive impact on their lives by identifying their needs and providing effective solutions that will protect them and their families.

    Outside of the office, Marissa enjoys baking, reading and spending time outdoors. Her hobbies include weight lifting, painting, singing, macrame, crafting and roller skating.

    Marissa Roberts Insurance Agent
    Marissa Roberts
    Marissa Roberts Insurance Agent

    Marissa is a Raleigh native who attended Leesville High then William Peace University to study Psychology and Criminal Justice. She joined Brightway, The Osborne Agency in November 2020 and became a licensed insurance agent since September 2021.

    As a Brightway agent, she loves having the ability to meet and work with a variety of people from all different walks of life while making a positive impact on their lives by identifying their needs and providing effective solutions that will protect them and their families.

    Outside of the office, Marissa enjoys baking, reading and spending time outdoors. Her hobbies include weight lifting, painting, singing, macrame, crafting and roller skating.

Yellow Sun Shine Our reputation says it all.


  • After speaking with Jessica, I knew that she was going to do everything that she could to get my property insured. She worked feverishly for an entire week to overcome obstacles and find the right policy for us which actually turned out to be a lower cost policy with better coverage than the previous! She is one of the best and most responsive insurance agents out there. She will get our business and referrals for the long-term.

    Josh A.

  • Byron, You are so awesome! Thanks so much for making this effortless for me. I cannot tell you how much I appreciate that in a service. You guys have been the best agency I have ever dealt with, and I will demand all of my friends and family to switch to you guys when they renew.

    Christina C.

Yellow Sun Shine More choice. More convenience. More confidence.


Yellow Sun Shine Visit us today.


Give us a Call

919-589-3881

Our Office

7478 Creedmoor Road
Raleigh, NC 27613

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Hours of Operation

Monday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 5 p.m.
Wednesday: 8 a.m. to 5 p.m.
Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday: By Appointment Only
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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