We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Welcome to Brightway, The Phan Agency

Talk to an Agent icon New to us? Talk to an Agent 972-865-7242

Current policy Holder Icon Current Policyholder? 888-254-5014

Shining Sun A more personal way to shop insurance.


When it comes to buying insurance, Brightway, The Phan Agency, is your source for more choices and better service. Whether you’re looking for a competitive rate for Homeowners insurance or need help determining the right amount of auto coverage, you’ll receive personal attention from industry experts committed to your satisfaction. If we can answer any questions about Home, Auto, Flood or other types of insurance, give us a call or send us an email. 

Shining Sun Providing our customers with high levels of service.

Thy Phan
Thy Phan Agency Owner

Thy Phan comes to Brightway with more than three years’ experience as an Agent at Farmers Insurance and five years of management experience. She earned a Master of Business Administration and a Bachelor of Science in Public Affairs from the University of Texas at Dallas (UTD) and speaks fluent Vietnamese. 

Thy has been married for four years now and has two dogs. Proud UTD alumni, her and her spouse support Science, Technology, Engineering and Math education. During their free time, they enjoy volunteering, reading, cooking, traveling and experiencing different cultures and cuisines.  As Brightway Store Owners, the Phans are excited to bring choice and expert counsel to the Dallas Fort Worth community, UTD alumni, Asian communities, friends and neighbors.  

  • Thy Phan
    Thy Phan Agency Owner

    Thy Phan comes to Brightway with more than three years’ experience as an Agent at Farmers Insurance and five years of management experience. She earned a Master of Business Administration and a Bachelor of Science in Public Affairs from the University of Texas at Dallas (UTD) and speaks fluent Vietnamese. 

    Thy has been married for four years now and has two dogs. Proud UTD alumni, her and her spouse support Science, Technology, Engineering and Math education. During their free time, they enjoy volunteering, reading, cooking, traveling and experiencing different cultures and cuisines.  As Brightway Store Owners, the Phans are excited to bring choice and expert counsel to the Dallas Fort Worth community, UTD alumni, Asian communities, friends and neighbors.  

    Thy Phan Agency Owner
    Thy Phan
    Thy Phan Agency Owner

    Thy Phan comes to Brightway with more than three years’ experience as an Agent at Farmers Insurance and five years of management experience. She earned a Master of Business Administration and a Bachelor of Science in Public Affairs from the University of Texas at Dallas (UTD) and speaks fluent Vietnamese. 

    Thy has been married for four years now and has two dogs. Proud UTD alumni, her and her spouse support Science, Technology, Engineering and Math education. During their free time, they enjoy volunteering, reading, cooking, traveling and experiencing different cultures and cuisines.  As Brightway Store Owners, the Phans are excited to bring choice and expert counsel to the Dallas Fort Worth community, UTD alumni, Asian communities, friends and neighbors.  

  • Nguyen  Phan
    Nguyen Phan Agency Owner

    Nguyen comes to Brightway with information technology and management experience. He graduated from UT Dallas with a Bachelor of Science in Information Technology and Systems.

    He has spent his 10+ year career in IT working to reduce cyber-security risks in his client’s business strategies. After working within the industry’s highest standard of compliance and handling major security audits for Fortune 500 companies, Nguyen has extensive knowledge in risk management and contingency plans. This experience transitions easily to the insurance field where he works with clients to continuously assess and minimize their personal and professional risk.

    Nguyen Phan Agency Owner
    Nguyen  Phan
    Nguyen Phan Agency Owner

    Nguyen comes to Brightway with information technology and management experience. He graduated from UT Dallas with a Bachelor of Science in Information Technology and Systems.

    He has spent his 10+ year career in IT working to reduce cyber-security risks in his client’s business strategies. After working within the industry’s highest standard of compliance and handling major security audits for Fortune 500 companies, Nguyen has extensive knowledge in risk management and contingency plans. This experience transitions easily to the insurance field where he works with clients to continuously assess and minimize their personal and professional risk.

  • German Gonzalez
    German Gonzalez Insurance Agent

    German believes that excellent customer service, combined with an expert insurance knowledge, are key factors in effectively placing coverage for his clients. He is excited to be a part of the Brightway family which reflects these beliefs.

    He joins the agency with over eight years of experience in the insurance industry, having previous roles in talent management and claims adjudication.

    In his spare time, German enjoys the outdoors, playing sports, volunteering in his community, and spending time with his wife and two dogs. Se habla español.

    German Gonzalez Insurance Agent
    German Gonzalez
    German Gonzalez Insurance Agent

    German believes that excellent customer service, combined with an expert insurance knowledge, are key factors in effectively placing coverage for his clients. He is excited to be a part of the Brightway family which reflects these beliefs.

    He joins the agency with over eight years of experience in the insurance industry, having previous roles in talent management and claims adjudication.

    In his spare time, German enjoys the outdoors, playing sports, volunteering in his community, and spending time with his wife and two dogs. Se habla español.

  • Stephanie Gonzalez
    Stephanie Gonzalez Insurance Agent

    Stephanie, born and raised in Dallas, is a proud graduate of Texas State University with a bachelor’s degree in Marketing and Sales. She is a passionate advocate for educating not only the general population, but specifically underserved Hispanic communities, on the importance of insurance.

    With more than five years in transportation, logistics, and risk management, she strives to help minimize risk and ensure peace of mind for all types of exposures for her clients. 

    Stephanie loves being active and spending time with for her growing family. Se habla español.

    Stephanie Gonzalez Insurance Agent
    Stephanie Gonzalez
    Stephanie Gonzalez Insurance Agent

    Stephanie, born and raised in Dallas, is a proud graduate of Texas State University with a bachelor’s degree in Marketing and Sales. She is a passionate advocate for educating not only the general population, but specifically underserved Hispanic communities, on the importance of insurance.

    With more than five years in transportation, logistics, and risk management, she strives to help minimize risk and ensure peace of mind for all types of exposures for her clients. 

    Stephanie loves being active and spending time with for her growing family. Se habla español.

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Give us a Call
972-865-7242
Our Office

3501 Custer Parkway, Ste 119
Richardson, TX 75080

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Hours of Operation

Monday: 9 a.m. to 5 p.m.
Tuesday: 9 a.m. to 5 p.m.
Wednesday: 9 a.m. to 5 p.m.
Thursday: 9 a.m. to 5 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday: By Appointment Only
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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