Some customers are receiving money back in April and May, and insurance companies are taking other actions to help customers affected by COVID-19 pandemic.
f your insurance company is providing a refund or credit, you do not need to do anything. They will apply the appropriate credit or refund automatically.

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Katrina is a Customer Service Team Lead at Brightway Insurance and has worked for the company since 2016. She has a bachelor's degree in Leadership from USLI University and previously worked as an underwriter and project manager.


Video Transcription

Katrina: “I can say being here at Brightway for the time frame that I’ve been here, I’ve learned more than I’ve learned at any other company. They help you to grow as a person, and they help you to display your leadership qualities and move into another direction. We have several educational standpoints that leadership has offered in order to advance, so it’s helped me to be a better leader with the educational standpoint and training here at Brightway.

Brightway will host a career fair at its corporate headquarters in Jacksonville, Florida, Thursday, Oct. 10, 2019. Click here for details.

Learn more about starting a career with Brightway’s corporate headquarters at and more about starting your own Brightway Franchise at