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JACKSONVILLE, FLA. — Brightway Insurance graduated four insurance professionals from its Service Center training program today. They are the fourth Brightway class to obtain the 20-44 Resident Personal License, which allows them to service policies on a national level.
The graduation marks the beginning of these professionals’ insurance careers. The extensive training program prepares new Insurance Service Center Customer Service Representatives to provide industry leading service to Brightway’s 290,000 customers.
As Brightway grows, so does the need to have more Customer Service Representatives with diversified skillsets.
Brightway trains representatives on handling customer calls and guides new hires through the licensure process. Additionally, the company covers the licensure fee for new hires, so they are licensed insurance professionals ready to hit the ground running once they complete the course.
The three-phase program is 11 weeks long and includes training, licensing and nesting, where representatives take calls with assistance from seasoned team members.
Brightway’s goal is to provide its customers with a world-class customer experience, letting Franchise Owners enjoy industry leading retention rates, helping them grow their businesses as quickly as possible.
As one of the largest Personal Lines independent insurance agencies in the United States and one of Northeast Florida’s fastest growing companies, Brightway is always seeking top talent to fill its ranks of Insurance Professionals and is currently recruiting to fill its class scheduled to start Monday, March 16.
As a growing business, there are many opportunities for Customer Service Representatives to move into other roles throughout the 250-person Home Office.
About Brightway Insurance
Named one of the Best Places to Work in Northeast Florida for the past two years, Brightway is a national property/casualty distribution company that sells through a network of franchises and independent agents throughout the U.S. The company is among the largest Personal Lines agencies in the country and has been recognized as a Franchise 500 company by Entrepreneur seven times. Founded in 2008, Brightway has since grown to over 200 across 22 states serving customers in all 50 states, and has been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for 11 consecutive years. At Home Office, employees focus on delivering holistic business support that empowers agents to sell more.
Brightway employees enjoy:
Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.
Learn more about open positions at Brightway and starting a career with the company at Brightway.com/careers.