Small Commercial Lines/Personal Lines Agency Bill Representative

Interested? Click on the link below to fill out our application.

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Named one of the Best Places to Work in Northeast Florida for the past two years, Brightway Insurance is a national property/casualty distribution company that sells through a network of franchises and independent agents throughout the U.S. The company is among the largest Personal Lines agencies in the country and has been recognized as a Franchise 500 company by Entrepreneur for seven years. Founded in 2008, Brightway has since grown to over 200 locations across 22 states serving customers in all 50 states, and we’ve been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for 11 consecutive years. At Home Office, our employees are focused on delivering holistic business support that empowers agents to sell more.

Brightway employees enjoy:

Most importantly, they enjoy a family-based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.

Learn more about open positions at Brightway and starting a career with the company at

About This Career Opportunity:

Under general supervision, provides a broad range of insurance-related customer service to Personal Lines Agency Bill and / or Commercial policyholders and to our Agents.

Department: Customer Service

Reports to: May report to Team Lead, Manager or Director in Service Center

Principal Duties and Responsibilities:

Internal/External Relationships:

Plays a key role as the “face/voice of Brightway” to inbound callers and those who receive outbound calls. Participates as a member of a Customer Service Team, interacting with poliycholders, agents, insurance carriers and others to fulfill requests, satisfy customers and  produce positive satisfaction results. Works with all levels of the organization to promptly resolve issues to ensure satisfaction.

Education and Experience Requirements:

Interested? Click on the link below to fill out our application.

Apply Now

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