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Brightway Insurance continues to recruit and recognize employees while corporate staff works remotely in response to COVID-19 pandemic

Mar 25, 2020

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JACKSONVILLE, FLA.— It’s imperative to Brightway Insurance that we continue to be there for our customers and our agents at all times, and we are well positioned to do this. Approximately 270 employees who work at Brightway’s corporate headquarters in Jacksonville are now working remotely in response to COVID-19. And, at Brightway, that means recognizing outstanding employees and hiring new talent to continue to provide customers industry-leading service.

On Monday, March 23, Brightway recognized the March 2020 Employee of the Month, Amber Agustin. The company held a virtual Employee of the Month celebration for the first time and sent an electronic gift card and “thank you” message to Agustin from Executive Leadership.

“We’ve made significant investments in technology and have the flexibility to pivot quickly so that we can continue to meet our agents’ and customers’ needs while ensuring we recognize the great people who support our agents and deliver world-class service to our customers every single day,” said Brightway President and CEO, Michael Miller.

The company, named one of Northeast Florida’s Best Places to Work by the Jacksonville Business Journal in 2018 and 2019, also continues to recruit top talent for its Customer Service Center. Ideal candidates will have a background in customer service, insurance, retail, sales or related fields and excellent communication skills.

“Brightway is in a recession-proof business and provides paid training for new hires who come to work in our Customer Service Center. We’re recruiting for a class that we’ll hold online beginning April 20,” said Brightway’s Senior Director of Human Resources, Linda Hill. “If you’re interested in starting a career with Brightway, be sure to visit and apply online.

Brightway employees enjoy competitive salary, paid time off and benefits, including Medical, Dental, Life and Disability insurance and a 401(k) plan with market-leading 4% match. And, employees are eligible for a bonus and a unique tuition reimbursement program. Most companies offer tuition reimbursement if the employee takes classes related to their current role or industry. Brightway will pay tuition reimbursement regardless of the type of classes the employee takes.

To learn more about the positions and to apply, visit

About Brightway Insurance

Named one of the Best Places to Work in Northeast Florida in 2018 and 2019, Brightway Insurance is a national property/casualty distribution company that sells through a network of franchises and independent agents throughout the U.S. The company is among the largest Personal Lines agencies in the country and has been recognized as a Franchise 500 company by Entrepreneur eight times.

Founded in 2008, Brightway has grown to more than 200 across 22 states serving customers in all 50 states and has been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for the past 11 years. At its Home Office, employees focus on delivering holistic business support that empowers agents to sell more.

Brightway employees enjoy:

  • Competitive salary
  • Paid time off
  • Medical/Dental/Life/Disability Insurance
  • Market-leading 401(k) with 4% match
  • Tuition reimbursement regardless of course of study
  • Comprehensive paid training

Most importantly, they enjoy a family-based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.

Learn more about open positions at Brightway and starting a career with the company at