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Shannah Gunn introduces a better insurance-buying experience to Austin as she opens the first Brightway Insurance Agency there

May 6, 2020

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AUSTIN, TEXAS — While the country’s response to the Coronavirus has caused many business operations to pause, Brightway Insurance remains committed to customers and to people who want to build their own business with the holistic support Brightway offers. Residents in and around Austin now can experience a better way to buy insurance for their homes, vehicles and much more as insurance veteran and now Brightway Agency Owner, Shannah Gunn, will open Brightway, The Gunn Agency there Monday, May 11. While she is currently working from home because of the pandemic, she will open an office once officials lift stay-at-home orders and things get back to normal.

“I want to offer the best possible value to all of my clients,” said Gunn. “The Brightway team, the technology, the abundance of insurance brands to shop from and the customer-centric culture all contributed to my desire to open Brightway, The Gunn Agency.”

Gunn is a Texas native who moved to Austin 24 years ago to attend the University of Texas and made it her home. She comes to Brightway with 20 years of sales experience under her belt. Most recently, she was an Agent at a local Goosehead Insurance Agency for nearly a year. She and fiancé, David Hebert, plan to marry later this year. She has done extensive volunteer work with the elderly, providing in-home senior care and is also passionate about helping her sister, Amber Gunn, with The Kindle Project, a non-profit dedicated to paying it forward to custodial single parents. Shannah Gunn loves camping, hiking, paddle boarding, swimming and playing with her dog, Pearl. As a Brightway Agency Owner, she looks forward to becoming a trusted resource in Austin, Cedar Park, Leander and Round Rock and wants to build long-lasting relationships with her customers.

“Insurance is not exactly something people enjoy paying for, but if people are consulted correctly and covered properly, insurance can bring you peace of mind knowing that you, your family and your assets are protected,” Gunn added.

“Shannah knows the Austin market and her community, and we’re ecstatic to partner with her to open our first agency in Texas’ capital city,” said Brightway President and CEO Michael Miller. “Brightway provides Agency Owners, like Shannah, with holistic business support that frees up their time to focus on helping their customers and growing their business.”

Brightway, The Gunn Agency offers customized Home, Condo, Renters, Auto, Flood, RV, Motorcycle, Boat and Umbrella insurance policies from numerous insurance brands including Appalachian Underwriters, Bankers, GeoVera, Hagerty, National Risk Solutions, Progressive, SageSure, State Auto, Tower Hill, U.S. Liability and many more. Hours of operation are Monday through Friday from 9 a.m. to 6 p.m. (CDT).

Brightway’s corporate office staff provides expertise and support in areas including Customer Service, Accounting, Marketing, Distribution, Business Analytics, Carrier Appointments, Licensing, Onboarding, Training, Hiring and Retaining personnel. The company’s signature after-the-sale service empowers Agency Owners to focus on new business sales and provides their customers the personalized service they deserve.

About Brightway Insurance

Brightway Insurance is a national property/casualty insurance distribution company with more than $665 million in annualized written premium, making it one of the largest Personal Lines agencies in the U.S.

Brightway’s focus is on producing Win, Win, Win outcomes for consumers by offering customized insurance solutions and for people wishing to sell insurance by providing business opportunities that span from single Agent to multi-unit enterprises. Regardless of the path taken, Brightway provides the support necessary to consistently outsell other insurance agents.

Brightway got its start in 2008 and has since grown to more than 900 people in 207 offices across 22 states serving customers in all 50 states.

For more information about Brightway, The Gunn Agency, visit or call 512-649-4220. Learn more about franchise opportunities with Brightway at our franchise page.