IT Support Analyst

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Brightway has two openings for the IT Support Analyst role, which is responsible for the technical support of our agents and end users. The individual in this role performs appropriate issue diagnosis and guides users through step-by-step solutions as well as clearly and effectively communicates technical solutions in a user-friendly, profession manner. The individual works as part of a team to provide a number of support services in a Windows desktop environment by analyzing the reported issue and resolving problems. Tasks include end user support, license tracking, and PC maintenance, upgrades, and configuration management.

Main Duties and Responsibilities Include:

Preferred Skills:

Education and Experience Requirements

Interested? Click on the link below to fill out our application.

Apply Now

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