Manager of Direct Bill and Agency Bill Premiums

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Provides daily leadership to Direct Bill and Agency bill staff to meet expectations. Ensures effective, timely delivery of payments to Carriers, processing of Agency Bill statements and refund checks to customers. Uses experience to define, articulate and describe work necessary to solve complex problems. Identifies systems, processes, and workflow enhancements. Assigns work throughout the department and follows up on it in a timely way. Inspires team to perform at the highest level with every request, every day.

Principal Duties and Responsibilities:


About Brightway:
Founded in 2008, Brightway has since grown to more than 300 locations across 26 states serving customers in all 50 states. The Jacksonville-based company earned recognition in 2020 as a Top 3 Finalist in the Bold City Best awards for the Best Place to Work (100+ Employees) category and has been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for the past 12 years. At Home Office, Brightway employees focus on delivering holistic business support that empowers agents to sell more.

Brightway employees enjoy:

Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.

Learn more about open positions at Brightway and starting a career with the company at

Interested? Click on the link below to fill out our application.

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