company logo
Log In
  • Corporate News

Brightway Insurance is hiring professionals to lead teams in its award-winning Service Center

Sep 3, 2020

Article image

JACKSONVILLE, FLA. — Jacksonville-based Brightway Insurance, named one of Northeast Florida’s Best Places to Work two years in a row, is seeking professionals with customer service, insurance and leadership experience who want to take the next step in their careers. The growing company has openings for the Team Lead role in its Customer Service Center, which takes inbound calls from customers and agents. This is a great opportunity to join an award-winning team where the sky’s the limit.

“If you have a background in customer service and Property and Casualty insurance and have experience in leadership, we encourage you to visit to apply online,” said Brightway’s Senior Director of Human Resources, Linda Hill. “Brightway offers very competitive compensation for this role that includes eligibility for our annual bonus program.”

People interested in applying for the Team Lead position in Brightway’s Service Center should visit to apply online.

Brightway employees enjoy competitive salary, paid time off and benefits, including Medical, Dental, Life and Disability insurance and a 401(k) plan with market-leading 4% match with no vesting period. And, employees are eligible for bonuses and a unique tuition reimbursement program.

Most companies offer tuition reimbursement if the employee takes classes related to their current role or industry. Brightway will pay tuition reimbursement regardless of the type of classes the employee takes.

Brightway Customer Service Team Lead, Caitlin Harkins, shares the story of why she joined Brightway seven years ago as a Customer Service Representative and how she’s been able to advance in her career and learn new skills since then.

About Brightway Insurance Named one of the Best Places to Work in Northeast Florida in 2018 and 2019, Brightway Insurance is a national insurance distribution company that sells through a network of franchises and independent agents throughout the U.S. The company is among the largest Personal Lines agencies in the country and has been recognized as a Franchise 500 company by Entrepreneur seven times.

Founded in 2008, Brightway has grown to more than 200 locations across 22 states serving customers in all 50 states and has been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for the past 12 years. At its Home Office, employees focus on delivering holistic business support that empowers agents to sell more.

Brightway employees enjoy:

  • Competitive salary
  • Paid time off
  • Medical/Dental/Life/Disability Insurance
  • Market-leading 401(k) with 4% match and immediate vesting
  • Tuition reimbursement regardless of course of study
  • Comprehensive paid training

Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.

Learn more about open positions at Brightway and starting a career with the company at