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Brightway Insurance pays out bonuses to record high number of Service Center employees at Jacksonville headquarters

Feb 6, 2020

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JACKSONVILLE, FLA. — Tomorrow, many of the Service Center employees at Brightway Insurance headquarters in Jacksonville will receive additional compensation in their bank accounts for their role in providing world-class service to the company’s 290,000 customers. Brightway will pay out performance bonuses to its Service Center employees, and a record high 84% will collect payment.

“Three years ago, we launched a unique incentive program for our Service employees that rewards them for meeting quality performance and attendance goals,” said Brightway Senior Director of Human Resources, Linda Hill. “We’re thrilled to see so many of our team members achieve their goals and earn a bonus for their hard work and dedication to our customers and our agents.”

Brightway’s Short-Term Incentive program for Service Center employees pays out twice each year. Bonuses start at $500, and grow up to $1,000 awarded twice yearly, when they achieve their goals in consecutive periods. A third of all who are receiving payment tomorrow are consecutive earners, which means they will receive an amount between $625 and $1,000.

In addition to the bonus program, Brightway employees enjoy comprehensive paid training, competitive salary, paid time off and benefits, including Medical, Dental, Life and Disability insurance and a 401(k) plan with market-leading 4% match. And, employees are eligible for a unique tuition reimbursement program. Most companies offer tuition reimbursement if the employee takes classes related to their current role or industry. Brightway will pay tuition reimbursement regardless of the type of classes the employee takes.

President and CEO Michael Miller said, “We pay tuition reimbursement regardless of the educational track an employee pursues, and the reason is simple: We want everyone associated with the business to reach his or her personal potential. We want people to pursue their dreams, and we’ll help them do that.”

Named one of Northeast Florida’s Best Places to Work by the Jacksonville Business Journal, Brightway is seeking talented individuals to fill full-time roles in the Service Center, located at 3733 University Blvd. West in Jacksonville. Ideal candidates will have a background in customer service, insurance, retail, sales or related fields and excellent communication skills.

To learn more about the positions and to apply, visit

About Brightway Insurance Brightway Insurance is a national property/casualty insurance distribution company with more than $641 million in annualized written premium, making it one of the largest Personal Lines agencies in the U.S.

Brightway’s focus is on producing Win, Win, Win outcomes for consumers by offering customized insurance solutions and for people wishing to sell insurance by providing business opportunities that span from single Agent to multi-unit enterprises. Regardless of the path taken, Brightway provides the support necessary to consistently outsell other insurance agents.

Brightway got its start in 2008 and has since grown to nearly 900 people in 203 offices across 22 states serving customers in all 50 states.

Consumers seeking a better insurance buying experience may visit, and people wishing to learn more about franchise ownership with Brightway may visit our franchise page.