JACKSONVILLE, FLA. — February is Insurance Careers Month, and one Jacksonville-based insurance company is looking for talented professionals to fill a variety of open roles at all levels in its growing workforce. Named among the best places to work in the 2020 Bold City Best awards, Brightway Insurance is a recession-proof business that continues to grow even as the global pandemic has caused the economy to slow down.

“The role we have the most openings for is our Customer Service Representative role,” said Brightway’s Senior Director of Human Resources, Linda Hill. “We are looking for people who have a background in customer service, insurance, retail, sales or a related customer-facing field who are great with people.
Hill added, “We offer paid, virtual training with state-of the art technology for the Customer Service role and are hiring to fill 20 seats in our next class slated to begin March 22. Candidates who want to be considered for the March class should apply by Feb. 26. Applications submitted after that date will be considered for a later class.”

In addition to hiring a new class of Customer Service Representatives each month, Brightway is currently hiring for a variety of roles in other areas of the business. Below is a list of positions that Brightway is actively recruiting to fill.

Accounting Analyst Sr. III – Commissions Team

Agency Development Consultant I

Agency Support Technician

Carrier Appointments Manager

Carrier Appointment Specialist

Carrier Development Specialist

Cloud Call Center Engineer

Customer Service Representative

Financial Analyst I

Franchise Development Specialist

Franchise Development Specialist – Remote

IT Support Analyst II

Junior Project Manager

Licensing Specialist

Marketing Communications Coordinator

Senior Accountant, First City Insurers

Training Specialist I

Brightway employees enjoy competitive salary, paid time off and benefits, including Medical, Dental, Life and Disability insurance and a 401(k) plan with market-leading 4% match with no vesting period. And, new employees are eligible for bonuses and a unique tuition reimbursement program upon joining the company.

Most companies offer tuition reimbursement if the employee takes classes related to their current role or industry. Brightway will pay tuition reimbursement regardless of the type of classes the employee takes.

Brightway Customer Service Team Lead, Caitlin Harkins, shares the story of why she joined Brightway seven years ago as a Customer Service Representative and how she’s been able to advance in her career and learn new skills since then.


Visit Brightway.com to learn more about insurance career opportunities with Brightway Insurance.

About Brightway Insurance
Founded in 2008, Brightway has since grown to more than 200 locations across 24 states serving customers in all 50 states. The Jacksonville-based company earned recognition in 2020 as a Top 3 Finalist in the Bold City Best awards for the Best Place to Work (100+ Employees) category and has been named one of the Fastest Growing Companies in Northeast Florida by the Jacksonville Business Journal for the past 12 years. At Home Office, Brightway employees focus on delivering holistic business support that empowers agents to sell more.

Brightway employees enjoy:

Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.

Learn more about open positions at Brightway and starting a career with the company at Brightway.com/careers.